You may have received the following email stating that there were two separate listings for Spawn #309 and we were unaware of this fact until approximately one month after FOC (Final Order Cutoff) had passed. Diamond has been creating new Item Codes for products that were delayed by their shutdown and it has caused several issues in our inventory which we are doing our best to resolve before they become a problem for our customers. Unfortunately, we only ordered enough copies to fill the orders for one of the listings and we are unable to order more now. For this reason we have had to refund several orders. We did not cancel orders to sell them for an elevated price. As always, we strive to be honest and straight forward with you. We cancelled orders if they were placed after FOC (August 3rd at 3:00 pm CST). We order books to fulfill orders on FOC so that we can give you the most time to order your books before this deadline. If your order was placed before July 31st then your order will likely not be refunded. We apologize for the inconvenience once again and thank you for your patience and understanding.
SPAWN #309 had duplicate item codes and was missed because of this in our orders. We will not be able to fulfill all the product that was ordered.
We will be fulfilling orders by order date from oldest to newest. If your order can not be filled you will be refunded the full amount.
Covid -19 has caused many delays in books and also has made some publishers duplicate there items instead of updating old ones. We are doing our best to stay up to date and hate that this has happened.
As always we want to be upfront with where we are so you know what is happening. We are sorry for any inconvenience this may cause.
-Chris.
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