S. Hunter

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  • I ORDERED 2 BOOKS UNDER THE BUY 2 GET 1 FREE TAB BUT DID NOT RECEIVE A 3RD ONE FREE, WHERE'S MY FREE BOOK?

    In order to take advantage of the buy 2 get 1 free offer, you have to include all of the books in your order at the time of checkout. All of the items MUST be from the BUY 2 GET 1 FREE tab on our w...

  • How to Contact UCB Directly

    For immediate issues please contact us through Facebook Messenger @UnknownComicBooks or call us at (806) 290-1308. You can also email us at orders@unknowncomicbooks.com ANSWER TIME IS SIGNIFICANTLY...

  • HOW TO USE B2G1 FREE ON OUR APP

    In order to take advantage of the Buy 2 Get 1 Free offer, you have to include all of the books in your order at the time of checkout. FREE BOOKS WILL NOT BE ADDED ON AFTER AND THE ORDER CAN NOT BE...

  • Bagging and Boarding Options for Raw Books

    Most books on our website will come pre-packaged in a clear bag and board unless otherwise stated in the product description. There are typically two options for exclusives, Regular Bag or Mylar Ba...

  • IF I ORDER X NUMBER OF BOOKS, WILL I RECEIVE A RATIO?

    We are a retailer, not a distributor, so we do not send ratios based on how many books you order. We receive ratios and incentives from Lunar Distribution and Diamond Comic Distributors. We sell th...

  • WHAT ARE COMIC FRAGMENTS?

    Comic Fragments are our rewards program points for returning customers with an account. Fragments are accumulated through purchasing comics and can be used to apply discounts to future orders. Once...

  • WHERE IS MY CGC BOOK?

    We are unable to guarantee dates for graded books because they are subject to delays by CGC but we will do our best to get it to you in a reasonable amount of time. Once the graded books have been ...

  • Locating Comic Fragments on the App

    Comic Fragments are our rewards program points for returning customers with an account. Fragments are accumulated through purchasing comics and can be used to apply discounts to future orders. Our ...

  • Sold Out Item Stuck in Cart (App Glitch)

    We've received a few reports of a glitch in the app where a sold out item cannot be removed from the cart which prevents checking out. If you experience this issue, please send us a screenshot of y...

  • B2G1 FREE DISCOUNT CODE ON OUR APP

    In order to take advantage of the Buy 2 Get 1 Free offer, you have to include all of the books in your order at the time of checkout. FREE BOOKS WILL NOT BE ADDED ON AFTER AND THE ORDER CAN NOT BE...