S. Hunter

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  • I BOUGHT A GIFT CARD, WHERE IS IT?

    While we do not ship out a physical card, you should have received an email with the gift card code that you can use to purchase products from our online store. If you have not received this email ...

  • I WANT TO SUBMIT A BOOK TO CGC

    We can submit most books to CGC if you purchase it through our website but we are unable to guarantee the grade. The price is $25 for grading, $10 for UCB processing, and $15 for shipping back to y...

  • New Distributor for DC Books

    Unfortunately, DC has terminated their partnership with Diamond Distributors and this may affect orders with DC books. We are set up to receive DC books through a new distributor but will continue ...

  • I RECEIVED A DAMAGED PRODUCT, WHAT DO I DO NOW?

    For physical damage (such as tears and folds) please send images of the entire order you received, The damaged book(s) outside of the bag and board, the packaging (including pictures of the corners...

  • I AM MISSING AN ITEM

    If you did not receive an item in your order please send us a picture of the items you did receive and the packing slip/ printed invoice for confirmation. We're looking for the signatures/initials ...

  • MY ORDER IS STUCK IN TRANSIT

    Unfortunately, we do not have any more tracking information than you do once the order leaves our facility. International shipments often get stuck in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER b...

  • I SENT AN EMAIL AND HAVEN'T HEARD BACK YET

    We understand that these are hectic times but we are doing our best to remain operational. That being said, please be patient as we work. Emails are currently behind due to short staff and opening ...

  • CAN I CANCEL MY ORDER?

    We can not cancel orders for store exclusives variants, special variants such as ratio or incentive variants, graded comics, signed books (COA), exclusive bundles/cases, or gift cards. Additionally...

  • MY ORDER IS IN PRE-SHIPMENT, WHERE IS MY ORDER?

    USPS automatically creates a tracking number for an order once the shipping label has been printed which is why it looks like the order is not progressing but we assure you that it is being process...

  • WHEN WILL MY ORDER SHIP?

    Standard shipping times are within 21 business days after the last item on your order is received in the warehouse (street dates are listed at the end of the product title). This does not pertain t...