Unfortunately, we do not have any more tracking information than you do once the order leaves our facility. International shipments often get stuck in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER but should still be sent give or take a few weeks. You can try contacting USPS's support team and see if they can do more for you. You can file a claim for a damaged package if your order was sent with a Priority Shipping Label. You can also submit a missing mail search. Thank you for your patience and understanding.